Skip to main content

Tips & Tricks // iPhone PIM conflict resolution

Posting my email to a friend re: resolving conflicts in iPhone contacts and Outlook (or another program). 

Sorry for the long email. 

This happens when you have multiple locations of contacts for your iPhone. This may also occur when the device you are syncing uses fields that are not supported by the program you are syncing too. In this example:
 
Twitter and iPhone are not supported by outlook and will be left out. When you sync it may be possible that some of your contacts have fields like these and are not being synced bec the program thinks it's empty.
 
 
Img_0010
 
What you can do is rebuild.
 
Step 1: backup your outlook contacts. Export as pst or windows csv. Pst format = container keeps caller ID photos. Csv does not.
 
Delete the pst in outlook or make it point to a new one. This is now empty.
 
Step 2:  fix your contacts on iPhone, make sure you use basic fields like:
 
Mobile
Email 3
Home 2
Work 2
Car
Note
Birthday
Anniversary

Make sure you are saving to iPhone and not to another location.

0image

For me it's iCloud you should have iPhone selected.

Step 3: disable automatic sync in iTunes preferences, devices tab.

Step 4: Connect to iTunes. Do a manual backup of iPhone.

Step 5: Sync, your iPhone should copy over fixed contacts to an empty Outlook pst.

Step 6: check iPhone and Outlook for missing fields or contacts. Once everything is to your liking. Backup another set of pst and csv.

Step 7: go to info tab in iTunes. Scroll down & tick replace all contacts in next sync. This should wipe contacts on all locations on the iPhone and sync it to just 1 location on the device. 

Be sure you have all contacts in outlook before doing this. 

Step 8: (optional) grab the csv in step 6 and import into gmail so you have a backup of contacts in the cloud. 

HTH. 

Comments

Popular posts from this blog

Elopocalypse or Balmergeddon

So which is it? Nokia (NOK) and Microsoft (MSFT) announced a partnership today. Both lumbering companies have been in some trouble with their smartphone divisions. Both have been loosing market share to Apple, Android and Blackberry in recent years. WindowsMobile (previously PocketPC and currently WindowsPhone) once the dominant mobile OS, yes folks before the iPhone came into power Microsoft slowly but surely killed of it’s main competitor palm OS, which was acquired by hp last year and is now barely a sliver of a shadow of it’s former former former self. Just this week hp/palm unveiled 2 new smartphones the palm Pre 3 and Veer, as well as their entry into the tablet space with the TouchPad. hp being one of the top computer manufacturers at the moment has the resources to use and spread webOS like a creamy peanut butter across all markets they are in. By being one of MSFT’s biggest customers now suddenly not using Windows7 (still MSFT’s tablet OS of choice) and churning out comp...

Coron Labor Day Weekend Getaway

The weather wasn’t as cooperative as we would’ve liked but I think we made the most of it :D [waiting for our flight to Busuanga] We went to the saltwater hot spring, island hoping, and had a whole lot of fun at Loralee’s luau. [The water is FIIIIINE!!!] [dinner at Bistro Coron] [Happy Birthday Loralee :D] Coron is one heck of a lovely place… just remember to bring mosquito repellent. http://www.flickr.com/photos/bnycastro/tags/coron_0509

SingTel HiCard GPRS settings