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If your @enjoyGlobe SIM card stops working #protip

P5353

My Globe SIM card croaked at around 9AM today. To troubleshoot I used a different SIM card on my iPhone4 and used the defective SIM card with a different phone. I also asked fellow Globe subscribers in the area and asked Globe via twitter https://twitter.com/talk2Globe or https://twitter.com/enjoyGlobe if there was a service interruption in my area. Once it was established that it was the SIM card that was defective. So I trooped on to the nearest business center.

When I was at Globe Business Center. The CSR wanted to charge me for the replacement of my SIM card. I protested and insisted that it be free because I did not tamper with the defective card.

Also get confirmation on when the SIM card will become active. In my case the CSR said it would be up by 30mins, I put it in at about 45mins and the SIM card was already working.

If you're sim card suddenly stops working have it replaced but insist on waiving the fee. No need to pay if you're not at fault.

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