Today I finished talking with palm support and trooped to Makati to get my palm Treo Pro replaced AGAIN! This my 3rd Treo Pro… this is getting ridiculous… What the hell!? The keypad frame was falling off on the refurb unit I got. BTW I haven’t dropped my device yet.
[here are some pics of the faulty device]
When I got there the guy gave me my replacement unit I inspected the keys and found out the start button was stuck so I asked for another unit. Thankfully this one had better keys.
Hard reset my defective TP, took out the SIM, microSD, stylus, battery and back cover. I then installed those to the new one and powered it up. The guy at the drop off zone moved the screen protector for me too.
I setup google sync so I had my contacts/calendar until I got back to the office. Finished signing stuff and I was off.
My 1st device’s d-pad failed after six months the 1st refurbed units keyboard frame failed in 2 weeks. I hope this device lasts longer… I really don’t have the moohlah to splurge on a new device (unless somebody finally buys my HTC Touch3G).
I like palm’s devices and customer service and even their replacement policy I just wish the device was sturdier. You should get back to htc on these issues. BTW the Treo 750 (I owned 2) I didn’t have any issues also htc made if I may add.
Since I am having a bad tech week I decided to cheer myself up by looking at my friend’s kid. Here is her picture for all you out there stressing (makes me laugh all the time and beats saying woosah or counting to 10)
hehe such a funny baby… stress be gone!